If you have any special needs please let our staff know so that we can help and ensure that you get the same support in the future.
The Surgery has been specially designed to make it easier for disabled patients to visit. There are no steps at the entrance of the building giving patients easy access. Due to fire regulations, we do have heavy fire doors, however if you have trouble opening these please ask Reception for assistance as they are always happy to help.
There are several dedicated disabled car parking spaces available immediately outside the front entrance of The Surgery.
We have a wheelchair for patient’s use, at their own risk, should you require one whilst visiting our premises.
Disabled Parking – Blue Badge Scheme
The Blue Badge scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.
We have a loop induction system at the reception desk to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.
- British Deaf Association
- The Deaf Health Charity – SignHealth
- Action Hearing Loss
- Royal Association for Deaf People
- National Deaf Children’s Society
If you or family members are blind or partially sighted we can give you a CD or large print of our practice leaflet upon request. Please ask Reception for further information.
For more advice and support for blind people please see the following websites:
- Royal National Institute of Blind People (RIND)
- Action for Blind People
- British Blind Sport
Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.
Other Disability Websites:
- Fair Processing Notice
- Freedom of Information
- Hounslow Privacy Notice
- GP Earnings
- Infection Control Statement
- Named GP
- New Patient Policy
- Non-NHS Work
- Statement of Intent
- Summary Care Records
- Suggestions, Comments and Complaints
- Training Practice
- Your Rights and Responsibilities
- Zero Tolerance